Terms & Conditions
Mimasa Foods Private Limited is referred to as “We,” “Us,” “Our,” and “Company” both individually and collectively, while “Visitor” and “User” refer to the users.
The terms and conditions that apply to your use of this website (the “Website”) are outlined on this page. This page should be carefully read. We would ask you to leave this site if you do not agree to the Terms & Conditions indicated here. These Terms and Conditions are subject to change at any moment by the Company, any of its business divisions, and/or its subsidiaries, associate businesses, subsidiaries to subsidiaries, or such other investment firms (in India or elsewhere). You should frequently check this page.
CONTENT USAGE
Except where otherwise specified, any trademarks, logos, brands, headers, labels, names, signatures, numbers, shapes, and any combinations thereof used on this website are either the property of the business and/or its associated entities that are featured on it, or they are used with permission. Except as expressly permitted in these terms and conditions or in the site content, it is forbidden to use these properties or any other website material.
Without the Prior written consent of the relevant organisation or entity, you are not allowed to edit, sell, or otherwise make any use of the content of this website for commercial or public purposes. Neither are you allowed to reproduce, display, publicly perform, or distribute the contents.
PERMISSIBLE WEBSITE USE
Security Regulations
It is forbidden for visitors to violate or attempt to violate the website’s security, including, without limitation, (1) accessing data not intended for such users or logging into a server or account that they are not authorised to access, (2) trying to probe, scan, or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization, and (3) trying to interfere with service to any user, host, or network. System or network security breaches might
(B) Norms in General
The Web site may not be used by visitors to transmit, distribute, store, or destroy any material that: (a) could constitute or encourage conduct that would be considered illegal or violate any applicable law or regulation; (b) will violate the copyright, trademark, trade secret, or other intellectual property rights of others; (c) will violate the privacy or publicity of others; or (d) is libellous, defamatory, pornographic, or otherwise violates their rights to free speech.
INDEMNITY
The User unilaterally agrees to keep the Company, its officers, directors, employees, and agents harmless from and against all claims, actions, demands, liabilities, losses, and damages of any kind coming from or arising from their use of it.
Mimasa Foods Pvt.ltd., or their violation of the conditions.
LIABILITY
The user acknowledges and agrees that neither the company nor any of the group companies, directors, officers, or employees of the company shall be liable for any direct, indirect, incidental, special, consequential, or exemplary damages arising out of the use of, or the inability to use, the service, or the cost of obtaining an alternative good or service, or out of any goods, data, information, or services obtained, or out of any messages sent or received.
User further agrees that Company shall not be liable for any damages brought on by interruption, suspension, or termination of service, including but not limited to direct, indirect, incidental, special consequential, or exemplary damages, regardless of whether such interruption, suspension, or termination was justified or not, negligent or intentional, unintentional or intentional, or accidental.
User acknowledges that Company shall not be liable to User or anyone else for any words or actions by any third-party users of the Service. All things considered, under no circumstances may Company’s total liability to the User for any damages, losses, or other causes of action exceed the money, if any, that User has paid to Company in connection with that cause of action.
APOLOGY FOR CONSEQUENTIAL DAMAGES
No matter the legal theory (warranty, contract, tort, etc.), neither the Company nor any parties, groups, or organisations linked to the corporate brand name us or otherwise mentioned at this website shall be liable for any damages (including, without limitation, incidental and consequential damages, lost profits, damage to computer hardware, loss of data, or business interruption) resulting from the use or inability to use the website and the website material.
Return & Refund Policy
Keeping our promise to prepare fresh and deliver fresh, we have designed our policies for the cancellation and refund as follows:
Delivery Timelines:
We, along with our delivery partners always strive to deliver the products within estimated time. Usual delivery times are 5 to 7days across India. But in case of natural calamities, unforeseen legal and logistical delays, your order might be delayed a little. However, at each stage we will communicate about the current status.
Return Policy
Purchases made from online store of www.mimasafoods.com cannot be returned after purchase.
Replacement Policy
We offer full-replacement of products that might be damaged in transit or there might be a manufacturing defect or in case a wrong item is delivered to you. Replacement complaints must be raised through our website www.mimasafoods.com within 48 hours of delivery. All replacements will be processed after our customer support team validates the issue via communication over e-mail or phone.
Cancellation Policy
Purchases made from online store of www.mimasafoods.com cannot be cancelled.
Privacy Policy
The terms “We” / “Us” / “Our”/”Company” individually and collectively refer to Mimasa Foods Private Limited and the terms “You” /”Your” / “Yourself” refer to the users.
This Privacy Policy is an electronic record in the form of an electronic contract formed under the information Technology Act, 2000 and the rules made thereunder and the amended provisions pertaining to electronic documents / records in various statutes as amended by the information Technology Act, 2000. This Privacy Policy does not require any physical, electronic or digital signature.
This Privacy Policy is a legally binding document between you and company (both terms defined below). The terms of this Privacy Policy will be effective upon your acceptance of the same (directly or indirectly in electronic form, by clicking on the I accept tab or by use of the website or by other means) and will govern the relationship between you and company for your use of the website “mimasafoods.com” (defined below).
This document is published and shall be construed in accordance with the provisions of the Information Technology (reasonable security practices and procedures and sensitive personal data of information) rules, 2011 under Information Technology Act, 2000; that require publishing of the Privacy Policy for collection, use, storage and transfer of sensitive personal data or information.
Please read this Privacy Policy carefully by using the Website, you indicate that you understand, agree and consent to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use this Website.
By providing us your Information or by making use of the facilities provided by the Website, You hereby consent to the collection, storage, processing and transfer of any or all of Your Personal Information and Non-Personal Information by us as specified under this Privacy Policy. You further agree that such collection, use, storage and transfer of Your Information shall not cause any loss or wrongful gain to you or any other person.
USER INFORMATION
Mimasa Foods Private Limited reserves the right to collect personal information from the customer including and not limited to first and last name, telephone & mobile numbers, email address, delivery address and any other information voluntarily provided by the customer. The Information enables us to provide you the most user-friendly experience.
When users leave comments on the website, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
We collect your public profile data only from your consent that you grant before initiating Login from the social network used to login at our website. This data includes your first name, last name, email address, link to your social media profile, unique identifier, link to social profile avatar. This data is used to create your user profile at our website. You can revoke this consent at any time by sending us an email.
COOKIES
To improve the responsiveness of the sites for our users, we may use “cookies”, or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the user’s individual interests using the Identified Computer. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply (an example of this is when you ask for our Personalized Horoscope). A cookie cannot read data off your hard drive.
Our web servers automatically collect limited information about your computer’s connection to the Internet, including your IP address, when you visit our site. Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, to tailor our site to the interests of our visitors, to measure traffic within our site and let us know the geographic locations from where our visitors come.
LINKS TO THE OTHER SITES
Our policy discloses the privacy practices for our own web site only. Our site provides links to other websites also that are beyond our control. We shall in no way be responsible in way for your use of such sites.
INFORMATION SHARING
We are obliged to keep certain user data for administrative, legal, or security purposes and will share if requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms; for complying with the applicable laws and regulations.
INFORMATION SECURITY
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.
All information gathered on our Website is securely stored within our controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, any information you include in comments and social networks is available to anyone with Internet access.
As the internet is an ever-evolving medium, we may change our Privacy Policy from time to time to incorporate necessary future changes. Of course, our use of any information we gather will always be consistent with the policy under which the information was collected, regardless of what the new policy may be.
Grievance Redressal
Redressal Mechanism: Any complaints, abuse or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned below via in writing or through email signed with the electronic signature to:
Mimasa Foods Pvt Ltd.
Email: info@mimasafoods.com